Effective Date: March 28, 2025
Website: www.totalmusclecare.com
1. Introduction
Total Muscle Care (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.totalmusclecare.com, including any related forms or services such as online booking and gift card purchases.
2. Information We Collect
We may collect personal information when you:
- Book an appointment
- Purchase a gift card
- Submit a contact form
- Sign up for emails or newsletters
- Interact with us via social media or embedded widgets
This information may include:
- Full name
- Email address
- Phone number
- Billing details (if applicable)
- IP address and browser data (collected via cookies)
We do not collect or store sensitive health or payment information directly on our site. All bookings and transactions are securely handled via ClinicSense.
3. How We Use Your Information
We use your data to:
- Schedule and manage your appointments
- Send confirmation and reminder emails
- Respond to inquiries and feedback
- Improve our website and services
- Market relevant updates and offerings (you may opt out at any time)
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your data with trusted service providers for tasks such as:
- Appointment management (e.g., ClinicSense)
- Email delivery and communications
- Website analytics tools (e.g., Google Analytics)
All third parties are required to maintain the confidentiality and security of your information.
5. Cookies & Analytics
We use cookies to enhance your browsing experience and collect anonymous usage data. This helps us improve website performance and understand visitor behavior.
You can adjust your browser settings to disable cookies, though some features of the site may not work properly without them.
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including SSL encryption and secure third-party services.
7. Your Rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
8. Third-Party Links
Our website may link to third-party sites (e.g., social media, ClinicSense, gift card portals). We are not responsible for the content or privacy practices of these external sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
Total Muscle Care
233 Union Ave, Suite 200
Holbrook, NY 11741